[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.27.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.27.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”row” _builder_version=”4.27.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.27.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Last updated: October 3, 2026<\/span><\/p>\n You may return an unused item within 7 days of delivery for a refund. This policy applies to purchases from VK PLECTRUMS at https:\/\/vkpicks.com.<\/span><\/p>\n Once we receive and inspect your return, we email you to confirm. Approved refunds go to the original payment method within 7 business days. Your bank may take additional days to show the credit. Original shipping costs are not refundable. Customs duties, tariffs and import taxes are not refundable, including tariffs charged at checkout on orders shipped to the United States.<\/span><\/p>\n If your order arrives damaged or is not what you ordered, email returns@vkpicks.com within 3 days of delivery with your order number and clear photos of the item and packaging. We will replace it or refund it at our cost.<\/span><\/p>\n To cancel an order, email orders@vkpicks.com as soon as possible. If the order has not shipped, we cancel it and refund you in full. Once shipped, the return rules above apply.<\/span><\/p>\n See our Shipping Policy. If a package is confirmed lost, we replace or refund it.<\/span><\/p>\n VK PLECTRUMS (Imagix Solutions) 1-14 Katimavik, Gatineau, QC, Canada J9J 2B4 returns@vkpicks.com \u00b7 contact@vkpicks.com<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.9″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Derni\u00e8re mise \u00e0 jour : 3 octobre 2026<\/span><\/p>\n Vous pouvez retourner un article non utilis\u00e9 dans les 7 jours suivant la livraison pour obtenir un remboursement. Cette politique s’applique aux achats faits chez VK PLECTRUMS sur https:\/\/vkpicks.com.<\/span><\/p>\n D\u00e8s que nous recevons et inspectons votre retour, nous vous \u00e9crivons pour le confirmer. Les remboursements approuv\u00e9s sont vers\u00e9s au mode de paiement d’origine dans les 7 jours ouvrables. Votre banque peut prendre quelques jours de plus pour afficher le cr\u00e9dit. Les frais de livraison initiaux ne sont pas remboursables. Les droits de douane, les tarifs douaniers et les taxes d’importation ne sont pas remboursables, y compris les tarifs per\u00e7us \u00e0 la caisse pour les commandes exp\u00e9di\u00e9es aux \u00c9tats-Unis.<\/span><\/p>\n Si votre commande arrive endommag\u00e9e ou ne correspond pas \u00e0 ce que vous avez command\u00e9, \u00e9crivez \u00e0 returns@vkpicks.com dans les 3 jours suivant la livraison avec votre num\u00e9ro de commande et des photos claires de l’article et de l’emballage. Nous le remplacerons ou le rembourserons \u00e0 nos frais.<\/span><\/p>\n Pour annuler une commande, \u00e9crivez \u00e0 orders@vkpicks.com le plus t\u00f4t possible. Si la commande n’est pas encore exp\u00e9di\u00e9e, nous l’annulons et vous remboursons int\u00e9gralement. Une fois exp\u00e9di\u00e9e, les r\u00e8gles de retour ci-dessus s’appliquent.<\/span><\/p>\n Voyez notre politique d’exp\u00e9dition. Si un colis est confirm\u00e9 perdu, nous le rempla\u00e7ons ou le remboursons.<\/span><\/p>\n VK PLECTRUMS (Imagix Solutions) 1-14 Katimavik, Gatineau, QC, Canada J9J 2B4 returns@vkpicks.com \u00b7 contact@vkpicks.com<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Refund Policy Last updated: October 3, 2026 You may return an unused item within 7 days of delivery for a refund. This policy applies to purchases from VK PLECTRUMS at https:\/\/vkpicks.com. Eligibility The item is unused and in its original packaging, with all accessories. You contact us at returns@vkpicks.com before sending anything back, with your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n This is a sample page.<\/b><\/p>\n\n\n\n Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n Additional non-returnable items:<\/p>\n\n\n\n To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-430","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/comments?post=430"}],"version-history":[{"count":5,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/430\/revisions"}],"predecessor-version":[{"id":763,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/430\/revisions\/763"}],"wp:attachment":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/media?parent=430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Eligibility<\/b><\/h3>\n
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How to return an item<\/b><\/h3>\n
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Refunds<\/b><\/h3>\n
Damaged or wrong items<\/b><\/h3>\n
Order cancellation<\/b><\/h3>\n
Lost packages<\/b><\/h3>\n
Contact<\/b><\/h3>\n
Politique de remboursement<\/b><\/h2>\n
Admissibilit\u00e9<\/b><\/h3>\n
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Comment retourner un article<\/b><\/h3>\n
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Remboursements<\/b><\/h3>\n
Articles endommag\u00e9s ou erron\u00e9s<\/b><\/h3>\n
Annulation d’une commande<\/b><\/h3>\n
Colis perdus<\/b><\/h3>\n
Nous joindre<\/b><\/h3>\n
Overview<\/h2>\n\n\n\n
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Refunds<\/h2>\n\n\n\n
Late or missing refunds<\/h3>\n\n\n\n
Sale items<\/h3>\n\n\n\n
Exchanges<\/h2>\n\n\n\n
Gifts<\/h2>\n\n\n\n
Shipping returns<\/h2>\n\n\n\n
Need help?<\/h2>\n\n\n\n