[et_pb_section fb_built=”1″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Last updated: October 3, 2026<\/span><\/p>\n VK PLECTRUMS ships worldwide from Gatineau, Quebec, Canada, using Canada Post.<\/span><\/p>\n Orders are processed within 2 to 5 business days after payment. Orders placed on weekends or holidays are processed the next business day. You receive an email with a tracking number once your order ships.<\/span><\/p>\n Rates depend on your destination and the number of items in your order. They are calculated at checkout before you pay. For custom orders, we send you a custom link to check out and pay.<\/span><\/p>\n Each order is limited to 10 items. For larger orders, contact us at orders@vkpicks.com for a quote.<\/span><\/p>\n Times below start when the order ships. They are estimates, not guarantees.<\/span><\/p>\n For orders shipped outside Canada, the customer is responsible for all customs duties, import taxes, VAT and brokerage fees charged by the destination country. These fees are not included in our prices or shipping rates.<\/span><\/p>\n For orders shipped to the United States, applicable tariffs are calculated at checkout and included in your order total, so you will not be charged additional tariff fees on delivery.<\/span><\/p>\n For all other destinations, please check with your local customs office before ordering, as we cannot predict these amounts. If you refuse to pay them and the package is returned to us, we may deduct the return shipping costs from any refund.<\/span><\/p>\n You receive a tracking number by email once your order ships. Tracking updates can take 1 to 2 business days to appear, and international tracking can pause between countries.<\/span><\/p>\n Please enter a complete and correct address. We are not responsible for packages lost or delayed because of an incorrect address. If a package is returned to us, we can reship it at the customer’s cost.<\/span><\/p>\n Carrier delays, customs inspections, weather and holidays can slow delivery, and we cannot control them. If your tracking shows no movement for 2 days beyond the estimated delivery time, email support@vkpicks.com. We will open an inquiry with Canada Post and replace or refund your order if the package is confirmed lost. If your package arrives damaged, see our Refund Policy.<\/span><\/p>\n VK PLECTRUMS (Imagix Solutions) 1-14 Katimavik, Gatineau, QC, Canada J9J 2B4 support@vkpicks.com \u00b7 contact@vkpicks.com<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Derni\u00e8re mise \u00e0 jour : 3 octobre 2026<\/span><\/p>\n VK PLECTRUMS exp\u00e9die partout dans le monde depuis Gatineau, Qu\u00e9bec, Canada, avec Postes Canada.<\/span><\/p>\n Les commandes sont trait\u00e9es dans les 2 \u00e0 5 jours ouvrables suivant le paiement. Les commandes pass\u00e9es la fin de semaine ou un jour f\u00e9ri\u00e9 sont trait\u00e9es le jour ouvrable suivant. Vous recevez un courriel avec un num\u00e9ro de suivi d\u00e8s l’exp\u00e9dition de votre commande.<\/span><\/p>\n Les frais d\u00e9pendent de votre destination et du nombre d’articles dans votre commande. Ils sont calcul\u00e9s \u00e0 la caisse avant le paiement. Pour les commandes sur mesure, nous vous envoyons un lien personnalis\u00e9 pour passer \u00e0 la caisse et payer.<\/span><\/p>\n Chaque commande est limit\u00e9e \u00e0 10 articles. Pour des commandes plus importantes, \u00e9crivez-nous \u00e0 orders@vkpicks.com pour obtenir une soumission.<\/span><\/p>\n Les d\u00e9lais ci-dessous commencent \u00e0 l’exp\u00e9dition de la commande. Ce sont des estimations, non des garanties.<\/span><\/p>\n Pour les commandes exp\u00e9di\u00e9es hors du Canada, le client est responsable de tous les droits de douane, taxes \u00e0 l’importation, taxes de type TVA et frais de courtage exig\u00e9s par le pays de destination. Ces frais ne sont inclus ni dans nos prix ni dans nos frais de livraison.<\/span><\/p>\n Pour les commandes exp\u00e9di\u00e9es aux \u00c9tats-Unis, les tarifs douaniers applicables sont calcul\u00e9s \u00e0 la caisse et inclus dans le total de votre commande. Aucun frais tarifaire suppl\u00e9mentaire ne vous sera donc factur\u00e9 \u00e0 la livraison.<\/span><\/p>\n Pour toutes les autres destinations, veuillez vous renseigner aupr\u00e8s de votre bureau de douane local avant de commander, car nous ne pouvons pas pr\u00e9voir ces montants. Si vous refusez de les payer et que le colis nous est retourn\u00e9, nous pouvons d\u00e9duire les frais de retour de tout remboursement.<\/span><\/p>\n Vous recevez un num\u00e9ro de suivi par courriel d\u00e8s l’exp\u00e9dition de votre commande. Les mises \u00e0 jour du suivi peuvent prendre 1 \u00e0 2 jours ouvrables \u00e0 appara\u00eetre, et le suivi international peut s’interrompre entre deux pays.<\/span><\/p>\n Veuillez saisir une adresse compl\u00e8te et exacte. Nous ne sommes pas responsables des colis perdus ou retard\u00e9s \u00e0 cause d’une adresse erron\u00e9e. Si un colis nous est retourn\u00e9, nous pouvons le r\u00e9exp\u00e9dier aux frais du client.<\/span><\/p>\n Les retards des transporteurs, les inspections douani\u00e8res, la m\u00e9t\u00e9o et les jours f\u00e9ri\u00e9s peuvent ralentir la livraison, et nous ne les contr\u00f4lons pas. Si votre suivi n’affiche aucun mouvement pendant 2 jours apr\u00e8s la date de livraison estim\u00e9e, \u00e9crivez \u00e0 support@vkpicks.com. Nous ferons enqu\u00eate aupr\u00e8s de Postes Canada et remplacerons ou rembourserons votre commande si le colis est confirm\u00e9 perdu. Si votre colis arrive endommag\u00e9, voyez notre politique de remboursement.<\/span><\/p>\n VK PLECTRUMS (Imagix Solutions) 1-14 Katimavik, Gatineau, QC, Canada J9J 2B4 support@vkpicks.com \u00b7 contact@vkpicks.com<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Shipping Policy Last updated: October 3, 2026 VK PLECTRUMS ships worldwide from Gatineau, Quebec, Canada, using Canada Post. Processing time Orders are processed within 2 to 5 business days after payment. Orders placed on weekends or holidays are processed the next business day. You receive an email with a tracking number once your order ships. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-735","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/comments?post=735"}],"version-history":[{"count":5,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/735\/revisions"}],"predecessor-version":[{"id":762,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/735\/revisions\/762"}],"wp:attachment":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/media?parent=735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Processing time<\/b><\/h3>\n
Shipping rates<\/b><\/h3>\n
Order limit<\/b><\/h3>\n
Estimated delivery times<\/b><\/h3>\n
\n\n
\n Destination<\/b><\/td>\n Estimated delivery<\/b><\/td>\n<\/tr>\n \n Canada<\/span><\/td>\n 3 to 7 business days<\/span><\/td>\n<\/tr>\n \n United States<\/span><\/td>\n 6 to 12 business days<\/span><\/td>\n<\/tr>\n \n Europe<\/span><\/td>\n 4 to 12 business days<\/span><\/td>\n<\/tr>\n \n Rest of the world<\/span><\/td>\n 4 to 21 business days<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Customs, duties and taxes<\/b><\/h3>\n
Tracking<\/b><\/h3>\n
Address accuracy<\/b><\/h3>\n
Delays, lost and damaged packages<\/b><\/h3>\n
Contact<\/b><\/h3>\n
Politique d’exp\u00e9dition\u00a0<\/b><\/h2>\n
D\u00e9lai de traitement<\/b><\/h3>\n
Frais de livraison<\/b><\/h3>\n
Limite par commande<\/b><\/h3>\n
D\u00e9lais de livraison estim\u00e9s<\/b><\/h3>\n
\n\n
\n Destination<\/b><\/td>\n D\u00e9lai estim\u00e9<\/b><\/td>\n<\/tr>\n \n Canada<\/span><\/td>\n 3 \u00e0 7 jours ouvrables<\/span><\/td>\n<\/tr>\n \n \u00c9tats-Unis<\/span><\/td>\n 6 \u00e0 12 jours ouvrables<\/span><\/td>\n<\/tr>\n \n Europe<\/span><\/td>\n 4 \u00e0 12 jours ouvrables<\/span><\/td>\n<\/tr>\n \n Reste du monde<\/span><\/td>\n 4 \u00e0 21 jours ouvrables<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Douanes, droits et taxes<\/b><\/h3>\n
Suivi<\/b><\/h3>\n
Exactitude de l’adresse<\/b><\/h3>\n
Retards, colis perdus ou endommag\u00e9s<\/b><\/h3>\n
Nous joindre<\/b><\/h3>\n