{"id":740,"date":"2026-10-03T05:02:05","date_gmt":"2026-10-03T09:02:05","guid":{"rendered":"https:\/\/vkpicks.com\/?page_id=740"},"modified":"2026-10-09T19:46:39","modified_gmt":"2026-10-09T23:46:39","slug":"privacy_policy","status":"publish","type":"page","link":"https:\/\/vkpicks.com\/fr\/privacy_policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.9″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Privacy Policy<\/b><\/h2>\n

Last updated: October 3, 2026<\/span><\/p>\n

Imagix Solutions, doing business as VK PLECTRUMS (“we”), respects your privacy. This policy explains what personal information we collect on https:\/\/vkpicks.com, why, and what choices you have.<\/span><\/p>\n

1. Information we collect<\/b><\/h3>\n
    \n
  • Order information: name, billing and shipping address, email, phone number, and the items you order.<\/span><\/li>\n
  • Payment information: handled by our third-party payment processor. We do not store your full card number.<\/span><\/li>\n
  • Messages: what you send us through our contact forms or by email.<\/span><\/li>\n
  • Technical data: IP address, browser, device and pages visited, collected through cookies and similar tools.<\/span><\/li>\n
  • Account data, if you create an account: email, password (stored encrypted) and order history.<\/span><\/li>\n<\/ul>\n

    2. How we use it<\/b><\/h3>\n
      \n
    • To process payments, ship orders and send order and tracking emails.<\/span><\/li>\n
    • To answer your questions and handle returns.<\/span><\/li>\n
    • To prevent fraud and keep the site secure.<\/span><\/li>\n
    • To meet legal and tax obligations.<\/span><\/li>\n
    • To understand how the site is used and improve it.<\/span><\/li>\n
    • To send marketing emails, only if you opt in. You can unsubscribe at any time.<\/span><\/li>\n<\/ul>\n

      3. Who we share it with<\/b><\/h3>\n

      We share information only with the services needed to run the store, and only as needed:<\/span><\/p>\n

        \n
      • Our payment processor, to take your payment.<\/span><\/li>\n
      • Canada Post, which receives your name, address and phone number to deliver your order.<\/span><\/li>\n
      • Our website hosting and email service providers.<\/span><\/li>\n
      • Analytics providers, if we use analytics on the site.<\/span><\/li>\n
      • Authorities, when the law requires it.<\/span><\/li>\n<\/ul>\n

        We do not sell your personal information.<\/span><\/p>\n

        4. Cookies<\/b><\/h3>\n

        We use cookies that are necessary for the cart and checkout, and may use analytics cookies to understand how the site is used. You can block cookies in your browser settings, but parts of the site may stop working.<\/span><\/p>\n

        5. International transfers<\/b><\/h3>\n

        Our providers may store or process data in other countries, including the United States. Those countries may have different privacy laws from your own.<\/span><\/p>\n

        6. How long we keep it<\/b><\/h3>\n

        We keep order records for as long as needed for tax and accounting law, which is typically 6 years in Canada. Other data is deleted or anonymized when it is no longer needed.<\/span><\/p>\n

        7. Your rights<\/b><\/h3>\n

        You can ask to access, correct or delete your personal information, or withdraw your consent, by writing to the person in charge of the protection of personal information at support@vkpicks.com. We respond within 30 days. Some information we must keep by law. If you are not satisfied, you may contact the Office of the Privacy Commissioner of Canada or, for Quebec residents, the Commission d’acc\u00e8s \u00e0 l’information du Qu\u00e9bec.<\/span><\/p>\n

        8. Security<\/b><\/h3>\n

        Our site uses HTTPS, and we limit access to personal information. No system is completely secure, and we cannot guarantee absolute security.<\/span><\/p>\n

        9. Children<\/b><\/h3>\n

        Our site is not intended for children under 14, and we do not knowingly collect their information.<\/span><\/p>\n

        10. Changes<\/b><\/h3>\n

        We may update this policy. The date above shows the latest version.<\/span><\/p>\n

        11. Contact<\/b><\/h3>\n

        Person in charge of the protection of personal information Imagix Solutions \/ VK PLECTRUMS 1-14 Katimavik, Gatineau, QC, Canada J9J 2B4 support@vkpicks.com<\/span><\/p>\n

         <\/p>\n

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        Politique de confidentialit\u00e9\u00a0<\/b><\/h2>\n

        Derni\u00e8re mise \u00e0 jour : 3 octobre 2026<\/span><\/p>\n

        Imagix Solutions, faisant affaire sous le nom VK PLECTRUMS (\u00ab nous \u00bb), respecte votre vie priv\u00e9e. Cette politique explique quels renseignements personnels nous recueillons sur https:\/\/vkpicks.com, pourquoi, et quels choix vous avez.<\/span><\/p>\n

        1. Renseignements que nous recueillons<\/b><\/h3>\n
          \n
        • Renseignements de commande : nom, adresse de facturation et de livraison, courriel, t\u00e9l\u00e9phone et articles command\u00e9s.<\/span><\/li>\n
        • Renseignements de paiement : trait\u00e9s par notre processeur de paiement tiers. Nous ne conservons pas votre num\u00e9ro de carte complet.<\/span><\/li>\n
        • Messages : ce que vous nous envoyez par nos formulaires de contact ou par courriel.<\/span><\/li>\n
        • Donn\u00e9es techniques : adresse IP, navigateur, appareil et pages consult\u00e9es, recueillies par des t\u00e9moins (cookies) et des outils semblables.<\/span><\/li>\n
        • Donn\u00e9es de compte, si vous cr\u00e9ez un compte : courriel, mot de passe (stock\u00e9 chiffr\u00e9) et historique de commandes.<\/span><\/li>\n<\/ul>\n

          2. Comment nous les utilisons<\/b><\/h3>\n
            \n
          • Traiter les paiements, exp\u00e9dier les commandes et envoyer les courriels de commande et de suivi.<\/span><\/li>\n
          • R\u00e9pondre \u00e0 vos questions et g\u00e9rer les retours.<\/span><\/li>\n
          • Pr\u00e9venir la fraude et prot\u00e9ger le site.<\/span><\/li>\n
          • Respecter nos obligations l\u00e9gales et fiscales.<\/span><\/li>\n
          • Comprendre comment le site est utilis\u00e9 et l’am\u00e9liorer.<\/span><\/li>\n
          • Envoyer des courriels promotionnels, seulement si vous y consentez. Vous pouvez vous d\u00e9sabonner en tout temps.<\/span><\/li>\n<\/ul>\n

            3. Avec qui nous les partageons<\/b><\/h3>\n

            Nous partageons des renseignements seulement avec les services n\u00e9cessaires au fonctionnement de la boutique, et seulement au besoin :<\/span><\/p>\n

              \n
            • Notre processeur de paiement, pour encaisser votre paiement.<\/span><\/li>\n
            • Postes Canada, qui re\u00e7oit vos nom, adresse et t\u00e9l\u00e9phone pour livrer votre commande.<\/span><\/li>\n
            • Nos fournisseurs d’h\u00e9bergement de site et de courriel.<\/span><\/li>\n
            • Des fournisseurs de statistiques, si nous utilisons des statistiques sur le site.<\/span><\/li>\n
            • Les autorit\u00e9s, lorsque la loi l’exige.<\/span><\/li>\n<\/ul>\n

              Nous ne vendons pas vos renseignements personnels.<\/span><\/p>\n

              4. T\u00e9moins (cookies)<\/b><\/h3>\n

              Nous utilisons des t\u00e9moins n\u00e9cessaires au panier et au paiement, et pouvons utiliser des t\u00e9moins de statistiques pour comprendre comment le site est utilis\u00e9. Vous pouvez bloquer les t\u00e9moins dans les r\u00e9glages de votre navigateur, mais certaines parties du site pourraient cesser de fonctionner.<\/span><\/p>\n

              5. Transferts \u00e0 l’\u00e9tranger<\/b><\/h3>\n

              Nos fournisseurs peuvent stocker ou traiter des donn\u00e9es dans d’autres pays, notamment aux \u00c9tats-Unis. Ces pays peuvent avoir des lois sur la vie priv\u00e9e diff\u00e9rentes de celles de votre pays.<\/span><\/p>\n

              6. Dur\u00e9e de conservation<\/b><\/h3>\n

              Nous conservons les dossiers de commande aussi longtemps que l’exigent les lois fiscales et comptables, soit g\u00e9n\u00e9ralement 6 ans au Canada. Les autres donn\u00e9es sont supprim\u00e9es ou anonymis\u00e9es lorsqu’elles ne sont plus n\u00e9cessaires.<\/span><\/p>\n

              7. Vos droits<\/b><\/h3>\n

              Vous pouvez demander d’acc\u00e9der \u00e0 vos renseignements personnels, de les corriger ou de les supprimer, ou retirer votre consentement, en \u00e9crivant \u00e0 la personne responsable de la protection des renseignements personnels \u00e0 support@vkpicks.com. Nous r\u00e9pondons dans les 30 jours. Nous devons conserver certains renseignements en vertu de la loi. Si vous n’\u00eates pas satisfait, vous pouvez communiquer avec le Commissariat \u00e0 la protection de la vie priv\u00e9e du Canada ou, pour les r\u00e9sidents du Qu\u00e9bec, avec la Commission d’acc\u00e8s \u00e0 l’information du Qu\u00e9bec.<\/span><\/p>\n

              8. S\u00e9curit\u00e9<\/b><\/h3>\n

              Notre site utilise HTTPS et nous limitons l’acc\u00e8s aux renseignements personnels. Aucun syst\u00e8me n’est enti\u00e8rement s\u00fbr, et nous ne pouvons pas garantir une s\u00e9curit\u00e9 absolue.<\/span><\/p>\n

              9. Enfants<\/b><\/h3>\n

              Notre site n’est pas destin\u00e9 aux enfants de moins de 14 ans, et nous ne recueillons pas sciemment leurs renseignements.<\/span><\/p>\n

              10. Modifications<\/b><\/h3>\n

              Nous pouvons mettre \u00e0 jour cette politique. La date ci-dessus indique la version la plus r\u00e9cente.<\/span><\/p>\n

              11. Nous joindre<\/b><\/h3>\n

              Personne responsable de la protection des renseignements personnels Imagix Solutions \/ VK PLECTRUMS 1-14 Katimavik, Gatineau, QC, Canada J9J 2B4 support@vkpicks.com<\/span><\/p>\n

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              Privacy Policy Last updated: October 3, 2026 Imagix Solutions, doing business as VK PLECTRUMS (“we”), respects your privacy. This policy explains what personal information we collect on https:\/\/vkpicks.com, why, and what choices you have. 1. Information we collect Order information: name, billing and shipping address, email, phone number, and the items you order. Payment information: […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-740","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/comments?post=740"}],"version-history":[{"count":4,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/740\/revisions"}],"predecessor-version":[{"id":760,"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/pages\/740\/revisions\/760"}],"wp:attachment":[{"href":"https:\/\/vkpicks.com\/fr\/wp-json\/wp\/v2\/media?parent=740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}